Would you like to have further information, get quotations or place an order?

Please let us know your requests by submitting the contact form below.

Here is a list of the contacts at Elastocon.

This email address is being protected from spambots. You need JavaScript enabled to view it.	Managing Director	+46 33 323 39 33
This email address is being protected from spambots. You need JavaScript enabled to view it.	Senior Advisor	+46 33 323 39 31
This email address is being protected from spambots. You need JavaScript enabled to view it.	Sales Manager	+46 33 323 39 56
This email address is being protected from spambots. You need JavaScript enabled to view it.	Sales Engineer	+46 33 323 39 38
This email address is being protected from spambots. You need JavaScript enabled to view it.	Sales Engineer, Export	+46 33 323 39 37
This email address is being protected from spambots. You need JavaScript enabled to view it.	Finance Manager	+46 33 323 39 51
This email address is being protected from spambots. You need JavaScript enabled to view it.	Sales Administrator	+46 33 323 39 46
This email address is being protected from spambots. You need JavaScript enabled to view it.	Laboratory Manager, testing	+46 33 323 39 40
This email address is being protected from spambots. You need JavaScript enabled to view it.	Laboratory Technician, testing	+46 33 323 39 32
This email address is being protected from spambots. You need JavaScript enabled to view it.	Calibration Manager	+46 33 323 39 43
This email address is being protected from spambots. You need JavaScript enabled to view it.	Calibration and Quality	+46 33 323 39 36
Erik Stenström	Calibration Technician	+46 33 323 39 50
This email address is being protected from spambots. You need JavaScript enabled to view it.	Calibration Technician	+46 33 323 39 39
This email address is being protected from spambots. You need JavaScript enabled to view it.	Calibration Technician	+46 33 323 39 35
This email address is being protected from spambots. You need JavaScript enabled to view it.	Electrical Design and Support	+46 33 323 39 34
This email address is being protected from spambots. You need JavaScript enabled to view it.	Mechanical Design and Support	+46 33 323 39 54
This email address is being protected from spambots. You need JavaScript enabled to view it.	Software development	+46 33 323 39 52
This email address is being protected from spambots. You need JavaScript enabled to view it.	Production, Support Q-Lab	+46 33 323 39 41
This email address is being protected from spambots. You need JavaScript enabled to view it.	Logistics	+46 33 323 39 49

The company is located in the outskirts of Borås, some 70 km east of Gothenburg, in the southwest of Sweden, find out more in the Google Maps below.

 

Via our support form, you can contact Elastocon's support department for technical assistance with your instrument.

To be able to troubleshoot, we need the model designation and serial number from the specific part/instrument that is causing the problem.

For example, a relaxation system consists of various components that have their own type/model designation and serial number, such as oven and rigs. Elastocon's instrument has a black label on the front of the instrument/upper part of the rig.

On instruments from other manufacturers, the label can, for example, be on the side or back.

Be as clear as you can in the problem description.

• What is the problem?
• When did it occur?
• Was anything special done when the problem arose?
• Has it happened before?

You can also upload text and images in different file formats (zip, pdf, doc, xls, ppt, jpg, jpeg, gif, png) with more information about your problem.

Feel free to send the actual test files from Elastocon's software for troubleshooting. Note that it is the test file itself we need, and not an exported file, screenshot or report. It is important that you zip test files before uploading them via the form.

 

[No form id or name provided!]

 

Elastocon's support uses TeamViewer for Windows when providing remote support for our software and instruments.

Download TeamViewer for Windows here